Ordering & Shipping
All TrailSurvivor Kits are assembled and shipped from our Warehouse in Tasmania. Free Express Shipping is automatically applied to orders over $50. For all other orders, the flat delivery rate is $8.99 for Express Shipping to anywhere in Australia and $14.99 to anywhere in New Zealand.
Currently we only ship orders to Australia and New Zealand.
All orders are shipped using Australia Post Express Post. Once your order is shipped you will receive an email from Australia Post providing tracking details whereby you can track your order easily and in a timely manner.
All orders are processed in Australian Dollars.
HOW LONG DOES SHIPPING TAKE?
Orders received before 12 pm AEST, Monday to Friday - We will dispatch your order from our warehouse on the same day.
Orders received after 12 pm AEST, Monday to Friday – We will dispatch your order from our warehouse on the following business day (Monday - Friday).
You will receive an email confirming your order once payment has been approved and another email with your tracking information once your order has been processed and dispatched (weekdays only).
Once your order has been dispatched -
Australian orders will be delivered in 1 - 4 business days.
New Zealand orders are expected to be delivered within 3 - 9 business days. This can be subject to customs delays and events beyond our control.
HOW MUCH DOES SHIPPING COST?
Free Express Shipping on all orders greater than $50 applied automatically when purchasing.
For all other orders, the flat delivery rate is $8.99 for Express Shipping to anywhere in Australia.
Flat delivery rate is $14.99 to anywhere in New Zealand.
This rate does not include any third party fees (customs duties, taxes, other fees).