Ordering & Shipping


All TrailSurvivor products are shipped from our Warehouse in Melbourne. Free  Shipping is automatically applied to orders over $55. For all other orders, the flat delivery rate is $8.99 to anywhere in Australia and $14.99 to anywhere in New Zealand. 

Currently we only ship orders to Australia and New Zealand.

SHIPPING POLICIES

All orders are shipped using Australia Post. Once your order is dispatched you will receive an email from Australia Post providing tracking details whereby you can track your order easily and in a timely manner. 

All orders are processed in Australian Dollars.

HOW LONG DOES SHIPPING TAKE?

 

All orders are dispatched by 12pm on the following business day.

You will receive an email confirming your order once payment has been approved and another email with your tracking information once your order has been processed and dispatched (weekdays only).

Once your order has been dispatched -

Australian orders will be delivered in 2 - 5 business days.

New Zealand orders are expected to be delivered within 3 - 9 business days. This can be subject to customs delays and events beyond our control.

HOW MUCH DOES SHIPPING COST? 

AUSTRALIA 

Free Shipping on all orders greater than $55 applied automatically when purchasing.

For all other orders, the flat delivery rate is $8.99 for Shipping to anywhere in Australia.

NEW ZEALAND

Flat delivery rate is $14.99 to anywhere in New Zealand.

This rate does not include any third party fees (customs duties, taxes, other fees).